FAQ

Questions? We’ve Got You.

  • We currently ship within the United States only.

  • Shipping is a flat rate of $7.95 on all domestic orders. Orders over $75 ship free!

  • Orders are typically processed within 1–2 business days. Once shipped, delivery usually takes 2–5 business days, depending on your location.

  • You’ll receive a shipping confirmation email with tracking information as soon as your order is on its way.

  • Returns or exchanges may be requested within 14 days of delivery. Once your return is approved, the item must be shipped back within 7 days. Items must be unworn, unwashed, and have all original tags attached. You can choose a refund to your original payment method or store credit.

  • Customers are responsible for return shipping costs unless your item arrived damaged, defective, or incorrect. In that case, we’ll cover the return shipping cost.

  • Items specifically marked Final Sale are not eligible for return or exchange. (I like this wording better because it gives you the option to run sales without automatically making every discounted item final sale.)

  • We accept major credit and debit cards through our secure online checkout

  • Sizing may vary slightly between brands and styles. We recommend checking the sizing information provided on each product page before ordering. If you’re between sizes or need help choosing, feel free to contact us!

  • Some of our most-loved styles may return in future drops! Follow @noellaquinnboutique on social media and join our email list to be the first to hear about restocks and new arrivals.

  • Email us at [YOUR CUSTOMER SERVICE EMAIL] with your order number and a brief description of what you need help with, and we’ll take care of you.